Head of An-Najah’s Industrial Engineering Department Participates in the IFAC MIM ‘2013 International Conference
Dr. Ayham Jaaron, Head of the Industrial Engineering Department at An-Najah National University, participated in the The IFAC MIM '2013 Conference held in Saint Petersburg, Russia, from June 19th -June 21st 2013.
The IFAC MIM '2013 Conference is one in a series of conferences organized by the International Federation of Automatic Control (IFAC) on Manufacturing Modelling, Management, and Control, with the previous one has been held in Budapest, Hungary in 2007. The present event, MIM '2013, was thought as a new step in developing MIM's traditions, scopes, and aims. The IFAC MIM '2013 Conference was sponsored by IFAC 5.2 Technical Committee and co-sponsored by a number of IFAC committees as well as other scientific societies under the organizational support of the V.A. Trapeznikov Institute of Control Sciences of the Russian Academy of Sciences as a host organization, that is known as a leading Russian institution in the branch of control sciences.
The IFAC MIM ‘2013 Conference included more than 700 researchers from over 60 different countries. Dr. Jaaron presented a paper co-authored with Professor Chris Backhouse, Vice President of Loughborough University for Strategic Planning in the UK. The paper, entitled “Systems Thinking for Service Delivery Design: A Real Time Mass Customisation Model,” investigated a new form of service operations design, known as systems thinking, by studying its impact on the capability of the service delivery system to provide mass customized services on a real-time basis. The paper indicated that systems thinking approach is an enabler for the delivery of a real-time mass customized services through the achievement of seven different factors. The value of this paper was the identification of an innovative design for service delivery system that can help companies to provide real-time mass customized services.
The IFAC conference is one of the most significant events where latest research findings in the area of manufacturing modelling, management, and automatic control is discussed and presented.