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Bridging the gap between planned & actual performance

Academic Year: 
2014
Supervisors: 
Tamer Haddad
Students: 
Abdulkareem Gh. Odeh
Muthanna Hajj
Riham Sabbah
Rima`a Odeh
Haneen Anabtawi
Department: 
Chemical Engineering

 

BRIDGING THE GAP BETWEEN PLANNED & ACTUAL

PERFORMANCE

Abstract:

Anabtawi group has been encountered mismatching between the set and actual targets in production, sales and marketing departments. This mismatching adversely affects the organizational performance of the group. The main aim of this project is to bridge the gap between the planned and the actual targets to eliminate the mismatching.

The project will be implemented they in Identifying and tracking progress against organizational goals, Identifying opportunities for improvement , Comparing performance against both internal and external benchmark .

Reviewing the performance of an organization is also an important step when formulating the direction of the strategic activities. It is important to know where the strengths and weaknesses of the organization lies, and as part of the ‘Plan –Do – Check – Act’ cycle, measurement plays a key role in quality and productivity improvement activities.

We will use the gap analysis which contain many useful tools such as ( key performance indicators (KPI) , scenario planning. , performing an analysis , target setting, , forecasting techniques , business forecasting , software … etc. ) ,Smart criteria and cause and effect diagram to find where is the problem and to solve it .

©2012 An-Najah National University|Faculty Of Engineering | P.O. Box: 7 | Nablus, Palestine | Phone: +970 (9) 2345113 Ext:2253 | Fax: +970 (9) 2345982 | email: [email protected]
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