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Analysis Study for Improving Services Provided by Civil Defense Organization in Nablus City

Academic Year: 
2010
Supervisors: 
Nidal Y. Dwaikat
Students: 
Hadi Ismail
Ali Sounjoq
Abdul Rhman Sharqiya
Ali ya'qoub
Department: 
Industrial Engineering
Files: 
application/vnd.openxmlformats-officedocument.wordprocessingml.document iconGP_2.docx

As the Civil Defense Foundations is one of the most important and vital services foundations in the our society, and given their importance in saving lives and property of citizens, the services must be of a high level of quality Under occupation suffered by our people and the limited economic potential and its impact on the quality of institutions of civil defense which is one of the most important of service delivery institutions.

For this reason, the development for the Civil Defense was Chosen. To do the development, first, the objective must be defined. Then the current status must be described. Then identify the strength points and weakness points. Finally, put the improvement plans and recommendations to solve the problems.

In the end of this project, some problems were found such as:  lack in the equipments and resources.

 

 Objectives:

The aims for this project:

1)      Investigate the Civil Defense Foundations requirements.

2)      Apply the principles of quality improvement.

3)      Increase the efficiency of the services.

©2012 An-Najah National University|Faculty Of Engineering | P.O. Box: 7 | Nablus, Palestine | Phone: +970 (9) 2345113 Ext:2253 | Fax: +970 (9) 2345982 | email: [email protected]
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